Presenting

–amid the distractions and overextended commitments experienced on a daily basis– and responding to any concerns and questions, no maer the time or day. e difference starts with the company's focus on its staff. Ever y team member at Viage is part owner of the company and shares a vested interest in its success. ey are all commied to follow through with each client. You can oen find Russell and Marshall engaging with the clients on their new boats, walk ing them step-by-step through the navigational tools and other onboard gadgets. It's that k ind of intimate business relationship with each client that has sustained Viage. It starts with the first meeting when the Viage team learns about the clients' individual preferences on the water, whether they are look ing for an award-winning sport fishing or luxur y boat with more horsepower, and how they can best accommodate their changing lifestyle needs. e company works to make boating an enjoyable and effortless experience for all ages. e company is commied to transparency and aention to details, and chooses to partner with three distinct major manufacturers: Scout, Chris Cra, and Beneteau —who share the company's philosophy of offering prestigious brands and unparalleled customer ser vice. "It plays into our strateg y to be different," said Russell. "e customer support experience is not one size fits all. It should always be gratif ying , tailored to the specific needs, interests, and desires of each customer. No need should go unfulfilled. No ser vice request is too small. ere are no limitations." ey also reach above other boat brokers by anticipating industr y trends and carr ying the ty pes of boats that appeal to enthusiasts along Florida's west coast. Viage carries one of the most popular boats on the market today, the Beneteau Swi Trawler. e combination workboat and cruising yacht appeals to luxur y boat owners, especially Baby Boomers who want a boost in horsepower on the open waters. Leon and Mar ysue Wechsler, avid veteran boaters and members of the Sarasota Yacht Club, were in the market for a new vessel. eir expectations of the boating buying experience were high aer purchasing several boats from a prestigious dealer in Virginia. e Wechslers were in the market to upgrade to the Beneteau Swi Trawler and were drawn to Viage for the product offerings, but found the company's commitment to customer ser vice paramount in their final decision. Left: Barry Marshall, Managing Par tner Right: Eddie Russell, Founder, Viage Group Continued on page 20 "No need should go unfulfilled. No service request is too small. There are no limitations." FloridaBoatingMag.com U FLORIDA BOATING MAGAZINE | 19

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