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Florists- Review - September 2023

Florists' Review Media Group has served the global floral in study for over 124 years.

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50 September | 2023 50 Business something—often something they didn't realize they needed or wanted until they saw how much money they could save. In addition, holiday special deals attract new and returning customers throughout the season (think about Kohl's extremely lucrative "Kohl's Cash" program). First, for shoppers who are already in your store, you could hand a flier or coupon to all—regardless of whether they make purchases or not—that details all your special deals (but that assumes they will care enough to read it, so make it exciting and enticing). Perhaps the flier or coupon could feature for a discount or a special gift like a small box of chocolates, balloons or even two or three extra "premium" flowers on a future purchase—or even the current purchase. It could be as simple as spending $100 and getting something extra for free—discount, upgrade, delivery, etc. e point is, the more a customer spends, the more of a discount or premium you can offer—but, always keep in mind your need to make a profit. Keep the discounts at workable and profitable levels. More on that in a bit. How about a contest or frequent drawings of some kind? Because you are always striving to generate repeat business, you could do weekly drawings for prizes that could include a floral gift for a later holiday, a reduced fee for a workshop you are hosting or a lovely spring arrangement delivered in January, to chase the winter blues away. Whatever the prize, remember that it should be for them to take advantage of at a later date of their choosing. You could You could do weekly do weekly drawings for drawings for prizes at prizes at could incde could incde a fral gift a fral gift for a ter for a ter hoday. hoday.

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