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Florists' Review May 2021

Florists' Review Media Group has served the global floral in study for over 124 years.

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Extra Features and Video Online FloristsReview.com R E A D O N L I N E 51 Clockwise from top left: Designer, Mimosa Floral; Photo, Ryon/Lockhart Photography ; Designer, Mimosa Floral; Photo, Jaine Kershner; Designer and Photo, Fleurelity going to make it through. It was so touching," she notes. e COVID quarantine also pared down personal consumption habits and illuminated the idea that less was, in fact, more. "I discovered that I could live quite well without the high business volume and with more personal time," Wright informs. "I figured out that my take- home could actually stay about the same, with a lot less risk and fewer headaches. I don't need to run the rat race." As morning dawns on post-pandemic optimism, business owners are rethinking what they want to walk back into. Will they return to business as usual and hammer the productivity pedal down? Or will they adopt the positive changes COVID forced upon them? According to these three florists, they are reimagining their businesses to fit into their lives, not the other way around. SCALING BACK e smaller weddings and events of 2020 allowed florists to slow the hustle and reconnect with bridal customers. "We used to serve more than 100 weddings a year, sometimes 30 to 40 in a month," Wright says. "But the more we did, the less I was gelling with customers. I lost the one-on-one connection with my clients, and I felt like I was just managing people. Our product could have been any widget, not the joy and beauty of flowers." Gosar feels similarly. "Smaller events allow me to provide more personalized service, with more attention to detail," she assures. "It's a difference that shines through in the quality of my customers' experiences." Florists weren't the only ones enjoying more intimate events. "Many brides wanted smaller weddings, but often their parents felt like they needed to invite everyone. COVID gave them permission to say no," Wright points out. "ese

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